VTech 2021 new arrival Accesssory Cordless Headset outlet online sale

VTech 2021 new arrival Accesssory Cordless Headset outlet online sale

VTech 2021 new arrival Accesssory Cordless Headset outlet online sale
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Brand
VTech
Color
Silver
Connectivity Technology
Wireless
Model Name
Accesssory Cordless Headset
Form Factor
Earbud,Over-the-ear

Small cosmetic imperfection on bottom or back of item. Item will come in original packaging. Packaging will be damaged.
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Details

Brand
VTech
Color
Silver
Connectivity Technology
Wireless
Model Name
Accesssory Cordless Headset
Form Factor
Earbud,Over-the-ear
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From the manufacturer

Cordless Headset

  • Secure magnetic charging cradle
  • Multiple wearing styles
  • Lightweight and comfortable design
  • 5-level audio volume control
  • Easy registration
  • Mute
  • Sound level protection
  • One-button answer
  • Dual-color, lighted in-use indicator
  • Auto off

Features & details

Features

  • ONLY FOR VTECH AND AT&T PHONES. See attached image for a list of compatible Vetch and AT&T products
  • DECT 6.0 digital technology with 500 feet of range
  • Secure magnetic Charging Cradle; Multiple wearing styles
  • Caller ID Announce with dual color indicator
  • Sound level protection and lightweight design
  • 6-Level audio volume control with mute and auto off features
  • This technology provides superior-quality voice and sound, high protection against wiretapping, and better range than 2.4GHz and 5.8GHz phone systems, while not interfering with wireless routers.

Product information

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Important information

Legal Disclaimer :

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

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Product guides and documents

Product Documentation (PDF)
User Manual (PDF)
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Customer Questions

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Q: To answer or make a call, do you have to operate the headset or the phone base unit? Doe…

A: Terry - There is a simple registration procedure to link the IS6200 to a compatible base s…

Manufacturer AT&T Support | 5 years ago

Q: Could this connect to a laptop to be used for Skype calls?

A: IS6200 is an accessory headset, compatible with select VTech and AT&T cordless models. It…

Manufacturer AT&T Support | 4 years ago

Q: How do i connect it to the cs5129, i''m experiencing difficulties?

A: I would call customer care. However if you have had multiple ear pieces it only supports a…

BarbieG | 4 years ago

Q: does this work on your PC to take calls?

A: Shawn - No, the IS6200 is designed to work with most VTech expandable units. Thank you!

Manufacturer VTech | 3 years ago

Customer reviews

4 out of 54 out of 5
974 global ratings

Top reviews from the United States

Jordan
4.0 out of 5 starsVerified Purchase
Near Perfect
Reviewed in the United States on February 14, 2018
I murder headsets. I want to say this up front because I want you to understand that I''ve owned a LOT of headsets over the years. This is the first time I''ve tried a VTech headset but I''ve used their phones in the past with great success. Bought this headset with the... See more
I murder headsets. I want to say this up front because I want you to understand that I''ve owned a LOT of headsets over the years. This is the first time I''ve tried a VTech headset but I''ve used their phones in the past with great success. Bought this headset with the
VTech DS6621-2 DECT 6.0 Cordless Phone with Bluetooth Connect to Cell/Answering System, Silver/Black with 2 Handsets . They sync up beautifully and the headset holds a solid charge (I do customer service from home. I''m on the phone quite a bit). However, why did I give this four stars instead of five? There are a few design flaws that are actually pretty annoying.Nothing so great as to prevent me from recommending them; but annoying enough to mention.

1. There are presumably over-the-ear hooks that fit onto the headset so it can rest against your ear. They were designed by elves. Very small elves with tiny ears. I was forced to use the over-the-head monaural band. I dislike these for several reasons.
2. The earforms are great but they don''t fit inside the cushion of the headband. So you''re left with an open earpiece. I don''t know if this is intentional or not but it''s bloody annoying.
3. Moving the earpiece when answering the phone, getting the mouthpiece near my mouth and I always feel like I''m about to break something because the earpiece isn''t secured inside the headband.
4. When returning the earpiece to the charge, the magnet is fantastic and they hold well but, because I''m forced to use the headband, it sits funny in the charger and I have to prop the opposite side of the headband up so it doesn''t pull the earpiece off the charge.
5. The headset itself is a bit on the heavy side. It''s not something that will bother you for a quick call to your Mom but sitting on hold waiting for the IRS and you''re asking for a headache.
52 people found this helpful
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A R B
2.0 out of 5 starsVerified Purchase
The registering process to phone system was easy. trying to figure out how to connect to ...
Reviewed in the United States on February 1, 2018
The registering process to phone system was easy. trying to figure out how to connect to a call took 2 hours. The manual for the headset (IS6200) says go to the phone manual. The phone manual (VTECH CM18445) says nothing on how to connect to call. The headset button does... See more
The registering process to phone system was easy. trying to figure out how to connect to a call took 2 hours. The manual for the headset (IS6200) says go to the phone manual. The phone manual (VTECH CM18445) says nothing on how to connect to call. The headset button does nothing. So the way to connect is to dial call, and while ringing, press transfer button, then it shows extension (find HDST/SPK) move curser then hit select, then headset rings in ear, then you have to hit button on headset to accept transfer to headset. The person that though of this procedure should be fired. In this world of technology, and using Vtech product to a Vtech product some one failed in the simplicity department. What a shame cause the IS6200 was light on the head and had good sound. Just to hard to use. Will be sending back.
46 people found this helpful
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David Cunningham
2.0 out of 5 starsVerified Purchase
DO NOT WASTE YOUR MONEY
Reviewed in the United States on October 6, 2017
The only reason I am giving this a second star is for the clarity of the headset. If you are looking to use this for outbound calling...DO NOT WASTE YOUR MONEY. This item was purchased to go with the VTech 4 line Business Phone System. It does a great job of receiving... See more
The only reason I am giving this a second star is for the clarity of the headset. If you are looking to use this for outbound calling...DO NOT WASTE YOUR MONEY. This item was purchased to go with the VTech 4 line Business Phone System. It does a great job of receiving calls. The problem occurs when you need to make an outbound call. You have to select a line on the base - dial the number - then once the call is in place, if you want to be hands free you have to transfer the call to the Headset. NOT very customer friendly when you run a business. Feel like I wasted my money.
35 people found this helpful
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Terri Cally-Sneed
5.0 out of 5 starsVerified Purchase
Easy to pair with the base station
Reviewed in the United States on April 18, 2018
Got this to go with a new VTech base station, replacing an older Jabra wired-phone headset and wired phone. I work from home and need the ability to move around the house while on the phone. Pros: Easy to pair with the base station. Long battery life. Fairly... See more
Got this to go with a new VTech base station, replacing an older Jabra wired-phone headset and wired phone. I work from home and need the ability to move around the house while on the phone.

Pros: Easy to pair with the base station. Long battery life. Fairly light weight and all-day comfortable to wear once you find the ear loop and pad that best fit you (comes with 4 different ear loops and 4 different ear pads.) Good sound both directions. Answer calls away from the main phone. Mute the mic and earpiece volume buttons are really handy.

Cons: No way to dial outbound calls - voice recognition, anyone? (Admittedly, that''s probably never gonna happen at this price point.) Volume and mute buttons are small and the mute button especially is difficult to locate/push while the unit is in place on your ear.

Worth the price for my needs.
12 people found this helpful
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NJ Shopper
1.0 out of 5 starsVerified Purchase
Too bad there aren''t zero stars
Reviewed in the United States on August 10, 2021
I bought this after reading the review below about how amazing it is and how durable and synchs seamlessly. Well... it doesn''t. To be fair, maybe we used different command consoles? I used the CM18445. First, as soon as you move the mouth piece when putting it on the... See more
I bought this after reading the review below about how amazing it is and how durable and synchs seamlessly. Well... it doesn''t. To be fair, maybe we used different command consoles? I used the CM18445. First, as soon as you move the mouth piece when putting it on the charger, it comes apart into 2 pieces. Annoying, but I could get used to it. The problem is in operation - it is an unbelievable hassle to use this device! It could make it as a home unit but never in an office setting. Examples: 1. The phone rings, the headset rings, you answer (great so far!)... now you need to put the caller on hold... NOPE! No can do without handing that call back to the console (causing a terrible feedback noise) and then you can put someone on hold. Fail. #2. You want to make an outgoing call on line 2 (or pick another line) - you have to call the number from the console and then QUICKLY (before they pick up and you look like an idiot on your business phone) you have to scroll through a menu to transfer the call to your headset. This is just unacceptable when you are receiving and making calls regularly in a business setting. This unit didn''t last the day - it''s out of here! Oh - forgot to mention - I added a windsock to the mouthpiece because it picks up echoes and background noises to the receiving caller and has overall poor audio quality. Garbage. Avoid.
One person found this helpful
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JeannieD
5.0 out of 5 starsVerified Purchase
Great product
Reviewed in the United States on September 17, 2019
Last April I ordered the VTech base with a bluetooth headset since it is getting SO hard to find a landline phone that has a plug in for a headset. I was thrilled that I could do my consultations without carrying around the handset that was attached to my headset but the... See more
Last April I ordered the VTech base with a bluetooth headset since it is getting SO hard to find a landline phone that has a plug in for a headset. I was thrilled that I could do my consultations without carrying around the handset that was attached to my headset but the design on the original bluetooth piece was extremely poor! Luckily there was a year warranty on that phone and I ended up going through four or five replacements and that didn''t even count the time that I didn''t use an earpiece and just used my speaker phone feature. I finally found this replacement and took a chance and ordered it.....the sound is great and the earpiece works just like it did with the original set and FINALLY the design on this earpiece seems to be more sturdy than the original one. Instead of ''clipping'' the ear loop into a plastic receiver piece on the device (sorry I''m not sure of the correct terminology for what it is called) that broke after a few hours/days/weeks of use it now has a hole that you twist the ear loop and lock it into place by turning it slightly. Let me note that I was not ''rough'' on the original earpiece, especially after going through the first couple of ear pieces but they still broke. Too bad they don''t put THIS design on the original base with handset because I doubt I would have had any issues at all but it''s early. I will come back and edit if I have a lot of issues with it.
3 people found this helpful
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Sonicmoon
5.0 out of 5 starsVerified Purchase
Excellent headset w/options, poor volume control
Reviewed in the United States on August 19, 2019
I love Vtech products - they are solidly built and have very useful functions and options. The speakers and microphones they use are top notch and perform incredibly well. This headset paired perfectly to my Vtech IS7121 phone system - I wasn''t sure it was compatible... See more
I love Vtech products - they are solidly built and have very useful functions and options. The speakers and microphones they use are top notch and perform incredibly well.
This headset paired perfectly to my Vtech IS7121 phone system - I wasn''t sure it was compatible but after some research decided to try it. It comes with many sizes/shapes of silicone ear fittings as well as an over-the-head holder if you''d prefer to use that - both have been comfortable for me.
The call quality through the speaker and clarity/loudness of voice sent over the microphone are quite good, however the only drawback is that the lowest volume setting on the headset is still too loud - to remedy this I move the earpiece just outside my ear hole and it''s acceptable. There should be a wider range of volume levels allowed/supported.
Overall it''s a great unit when you want completely handsfree use but don''t want to use a speakerphone for privacy or convenience.
TIP: if pairing/registering this headset to the Vtech phone system doesn''t work, try following the Vtech instructions for registering the headset but *leave the base handset off the base after pressing the locator button and putting it into pairing/registering mode*.
2 people found this helpful
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Janet
1.0 out of 5 starsVerified Purchase
Poor quality
Reviewed in the United States on January 5, 2020
I have a feeling this item was a reject that was bought by a third party seller and listed here on Amazon. When I use the headset, I can hear the person I am talking with. The issue is they can not hear me clearly. My voice comes through garbled and with a lot... See more
I have a feeling this item was a reject that was bought by a third party seller and listed here on Amazon.

When I use the headset, I can hear the person I am talking with. The issue is they can not hear me clearly. My voice comes through garbled and with a lot of static. In other words, they can''t understand me. THIS IS A BIG PROBLEM! It makes the headset useless.

Word to the wise: if you order this item, be sure to test it immediately for its usefulness as I should have done.

Update Nov. 2020: after the first headset didn''t work, I ordered one through VTech. At first it appeared to work. But now, the transmission is so poor, I have switched to using my cell phone''s headset. *That works*.

In my opinion, it doesn''t matter who you buy this from, it''s not worth the money.
2 people found this helpful
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Top reviews from other countries

javamuse
1.0 out of 5 starsVerified Purchase
Sound is fine, but some of the worst quality hardware I''ve ever seen.
Reviewed in Canada on June 23, 2020
The phone part works fine; it linked to the base and sounds fine. But the hardware is complete garbage: 1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook), 2. the silicone part that goes into the ear wouldn''t clip on and kept...See more
The phone part works fine; it linked to the base and sounds fine. But the hardware is complete garbage: 1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook), 2. the silicone part that goes into the ear wouldn''t clip on and kept falling off (I had to hot-glue it on), 3. a few days ago the plastic housing for the battery broke (I strapped it all together with electrical tape) 4. and now the ear hook broke as I was putting it on. Just broke! I have stuff that''s lasted 40 years - I''m not hard on things. This one, I''ve had it for 2 months, maybe less. The ONLY reason I have this thing is that it''s one of only 2 models I can use with the VTech phone - the other one is really not very comfortable and a lot harder to use. If I could go back and buy a different phone, I would! If you need a headset, I''d suggest finding a headset you like and then finding the phone to go with it. The good news: I did get a refund on this headset; will use that refund to find another solution.
The phone part works fine; it linked to the base and sounds fine.
But the hardware is complete garbage:
1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook),
2. the silicone part that goes into the ear wouldn''t clip on and kept falling off (I had to hot-glue it on),
3. a few days ago the plastic housing for the battery broke (I strapped it all together with electrical tape)
4. and now the ear hook broke as I was putting it on. Just broke!

I have stuff that''s lasted 40 years - I''m not hard on things. This one, I''ve had it for 2 months, maybe less. The ONLY reason I have this thing is that it''s one of only 2 models I can use with the VTech phone - the other one is really not very comfortable and a lot harder to use. If I could go back and buy a different phone, I would! If you need a headset, I''d suggest finding a headset you like and then finding the phone to go with it. The good news: I did get a refund on this headset; will use that refund to find another solution.
One person found this helpful
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Mafer Moheno
5.0 out of 5 starsVerified Purchase
Buena compra
Reviewed in Mexico on February 6, 2019
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para...See more
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para el oído y después de un rato puesto comienza a molestar, por lo demás buena compra y llegó en tiempo y forma.
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para el oído y después de un rato puesto comienza a molestar, por lo demás buena compra y llegó en tiempo y forma.
3 people found this helpful
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RT
4.0 out of 5 starsVerified Purchase
Pairs easily with AT&T base, decent sound and mic
Reviewed in Canada on April 25, 2019
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following...See more
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following key sequence: VOL+, ON, VOL-, ON, VOL+, VOL-, ON. The ON button is the actual light at the front of the headset that you can press on. The sequence worked like a charm and then I was able to pair it easily with the new phone base. Audio from the earpiece is ok but I wish it could be a bit louder (even on the highest volume setting, as my office waiting room can get a bit loud). I tested the sound quality of the mic by calling my office from my home and left a few voicemails. I compared the AT&T handset phone, this Vtech headset, and a Panasonic handset phone. The Vtech headset mic sound vs the AT&T handset was about the same in volume (Vtech headset was a bit thinner sounding). The Panasonic handset sound was a bit louder than the other 2, but not by much. So overall a decent headset that''s very lightweight and comfy to wear hooked on the ear (if you don''t like to wear the pinching headband style). I''m just a bit worried that the flimsy looking thin ear hook piece or the mouth mic piece will break easily, but time will tell if it lasts.
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following key sequence: VOL+, ON, VOL-, ON, VOL+, VOL-, ON. The ON button is the actual light at the front of the headset that you can press on. The sequence worked like a charm and then I was able to pair it easily with the new phone base. Audio from the earpiece is ok but I wish it could be a bit louder (even on the highest volume setting, as my office waiting room can get a bit loud). I tested the sound quality of the mic by calling my office from my home and left a few voicemails. I compared the AT&T handset phone, this Vtech headset, and a Panasonic handset phone. The Vtech headset mic sound vs the AT&T handset was about the same in volume (Vtech headset was a bit thinner sounding). The Panasonic handset sound was a bit louder than the other 2, but not by much. So overall a decent headset that''s very lightweight and comfy to wear hooked on the ear (if you don''t like to wear the pinching headband style). I''m just a bit worried that the flimsy looking thin ear hook piece or the mouth mic piece will break easily, but time will tell if it lasts.
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Excellent product
1.0 out of 5 starsVerified Purchase
Absolute Waste of money
Reviewed in Canada on June 24, 2020
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even...See more
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even stopped calling us, just to avoid the sound.
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even stopped calling us, just to avoid the sound.
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Kate Dupuis
4.0 out of 5 starsVerified Purchase
Just what we needed
Reviewed in Canada on July 7, 2019
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great...See more
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great range and are very easy to adjust to your fit, thanks to the many many different sized attachments they give you.
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great range and are very easy to adjust to your fit, thanks to the many many different sized attachments they give you.
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Cordless Headset

Features & details

Features

  • ONLY FOR VTECH AND AT&T PHONES. See attached image for a list of compatible Vetch and AT&T products
  • DECT 6.0 digital technology with 500 feet of range
  • Secure magnetic Charging Cradle; Multiple wearing styles
  • Caller ID Announce with dual color indicator
  • Sound level protection and lightweight design
  • 6-Level audio volume control with mute and auto off features
  • This technology provides superior-quality voice and sound, high protection against wiretapping, and better range than 2.4GHz and 5.8GHz phone systems, while not interfering with wireless routers.

Product information

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Important information

Legal Disclaimer :

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Product guides and documents

Product Documentation (PDF)
User Manual (PDF)
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Full content visible, double tap to read brief content.

Related posts

Customer Questions

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Q: To answer or make a call, do you have to operate the headset or the phone base unit? Doe…

A: Terry - There is a simple registration procedure to link the IS6200 to a compatible base s…

Manufacturer AT&T Support | 5 years ago

Q: Could this connect to a laptop to be used for Skype calls?

A: IS6200 is an accessory headset, compatible with select VTech and AT&T cordless models. It…

Manufacturer AT&T Support | 4 years ago

Q: How do i connect it to the cs5129, i''m experiencing difficulties?

A: I would call customer care. However if you have had multiple ear pieces it only supports a…

BarbieG | 4 years ago

Q: does this work on your PC to take calls?

A: Shawn - No, the IS6200 is designed to work with most VTech expandable units. Thank you!

Manufacturer VTech | 3 years ago

Customer reviews

4 out of 54 out of 5
974 global ratings

Top reviews from the United States

Jordan
4.0 out of 5 starsVerified Purchase
Near Perfect
Reviewed in the United States on February 14, 2018
I murder headsets. I want to say this up front because I want you to understand that I''ve owned a LOT of headsets over the years. This is the first time I''ve tried a VTech headset but I''ve used their phones in the past with great success. Bought this headset with the... See more
I murder headsets. I want to say this up front because I want you to understand that I''ve owned a LOT of headsets over the years. This is the first time I''ve tried a VTech headset but I''ve used their phones in the past with great success. Bought this headset with the
VTech DS6621-2 DECT 6.0 Cordless Phone with Bluetooth Connect to Cell/Answering System, Silver/Black with 2 Handsets . They sync up beautifully and the headset holds a solid charge (I do customer service from home. I''m on the phone quite a bit). However, why did I give this four stars instead of five? There are a few design flaws that are actually pretty annoying.Nothing so great as to prevent me from recommending them; but annoying enough to mention.

1. There are presumably over-the-ear hooks that fit onto the headset so it can rest against your ear. They were designed by elves. Very small elves with tiny ears. I was forced to use the over-the-head monaural band. I dislike these for several reasons.
2. The earforms are great but they don''t fit inside the cushion of the headband. So you''re left with an open earpiece. I don''t know if this is intentional or not but it''s bloody annoying.
3. Moving the earpiece when answering the phone, getting the mouthpiece near my mouth and I always feel like I''m about to break something because the earpiece isn''t secured inside the headband.
4. When returning the earpiece to the charge, the magnet is fantastic and they hold well but, because I''m forced to use the headband, it sits funny in the charger and I have to prop the opposite side of the headband up so it doesn''t pull the earpiece off the charge.
5. The headset itself is a bit on the heavy side. It''s not something that will bother you for a quick call to your Mom but sitting on hold waiting for the IRS and you''re asking for a headache.
52 people found this helpful
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A R B
2.0 out of 5 starsVerified Purchase
The registering process to phone system was easy. trying to figure out how to connect to ...
Reviewed in the United States on February 1, 2018
The registering process to phone system was easy. trying to figure out how to connect to a call took 2 hours. The manual for the headset (IS6200) says go to the phone manual. The phone manual (VTECH CM18445) says nothing on how to connect to call. The headset button does... See more
The registering process to phone system was easy. trying to figure out how to connect to a call took 2 hours. The manual for the headset (IS6200) says go to the phone manual. The phone manual (VTECH CM18445) says nothing on how to connect to call. The headset button does nothing. So the way to connect is to dial call, and while ringing, press transfer button, then it shows extension (find HDST/SPK) move curser then hit select, then headset rings in ear, then you have to hit button on headset to accept transfer to headset. The person that though of this procedure should be fired. In this world of technology, and using Vtech product to a Vtech product some one failed in the simplicity department. What a shame cause the IS6200 was light on the head and had good sound. Just to hard to use. Will be sending back.
46 people found this helpful
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David Cunningham
2.0 out of 5 starsVerified Purchase
DO NOT WASTE YOUR MONEY
Reviewed in the United States on October 6, 2017
The only reason I am giving this a second star is for the clarity of the headset. If you are looking to use this for outbound calling...DO NOT WASTE YOUR MONEY. This item was purchased to go with the VTech 4 line Business Phone System. It does a great job of receiving... See more
The only reason I am giving this a second star is for the clarity of the headset. If you are looking to use this for outbound calling...DO NOT WASTE YOUR MONEY. This item was purchased to go with the VTech 4 line Business Phone System. It does a great job of receiving calls. The problem occurs when you need to make an outbound call. You have to select a line on the base - dial the number - then once the call is in place, if you want to be hands free you have to transfer the call to the Headset. NOT very customer friendly when you run a business. Feel like I wasted my money.
35 people found this helpful
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Terri Cally-Sneed
5.0 out of 5 starsVerified Purchase
Easy to pair with the base station
Reviewed in the United States on April 18, 2018
Got this to go with a new VTech base station, replacing an older Jabra wired-phone headset and wired phone. I work from home and need the ability to move around the house while on the phone. Pros: Easy to pair with the base station. Long battery life. Fairly... See more
Got this to go with a new VTech base station, replacing an older Jabra wired-phone headset and wired phone. I work from home and need the ability to move around the house while on the phone.

Pros: Easy to pair with the base station. Long battery life. Fairly light weight and all-day comfortable to wear once you find the ear loop and pad that best fit you (comes with 4 different ear loops and 4 different ear pads.) Good sound both directions. Answer calls away from the main phone. Mute the mic and earpiece volume buttons are really handy.

Cons: No way to dial outbound calls - voice recognition, anyone? (Admittedly, that''s probably never gonna happen at this price point.) Volume and mute buttons are small and the mute button especially is difficult to locate/push while the unit is in place on your ear.

Worth the price for my needs.
12 people found this helpful
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NJ Shopper
1.0 out of 5 starsVerified Purchase
Too bad there aren''t zero stars
Reviewed in the United States on August 10, 2021
I bought this after reading the review below about how amazing it is and how durable and synchs seamlessly. Well... it doesn''t. To be fair, maybe we used different command consoles? I used the CM18445. First, as soon as you move the mouth piece when putting it on the... See more
I bought this after reading the review below about how amazing it is and how durable and synchs seamlessly. Well... it doesn''t. To be fair, maybe we used different command consoles? I used the CM18445. First, as soon as you move the mouth piece when putting it on the charger, it comes apart into 2 pieces. Annoying, but I could get used to it. The problem is in operation - it is an unbelievable hassle to use this device! It could make it as a home unit but never in an office setting. Examples: 1. The phone rings, the headset rings, you answer (great so far!)... now you need to put the caller on hold... NOPE! No can do without handing that call back to the console (causing a terrible feedback noise) and then you can put someone on hold. Fail. #2. You want to make an outgoing call on line 2 (or pick another line) - you have to call the number from the console and then QUICKLY (before they pick up and you look like an idiot on your business phone) you have to scroll through a menu to transfer the call to your headset. This is just unacceptable when you are receiving and making calls regularly in a business setting. This unit didn''t last the day - it''s out of here! Oh - forgot to mention - I added a windsock to the mouthpiece because it picks up echoes and background noises to the receiving caller and has overall poor audio quality. Garbage. Avoid.
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JeannieD
5.0 out of 5 starsVerified Purchase
Great product
Reviewed in the United States on September 17, 2019
Last April I ordered the VTech base with a bluetooth headset since it is getting SO hard to find a landline phone that has a plug in for a headset. I was thrilled that I could do my consultations without carrying around the handset that was attached to my headset but the... See more
Last April I ordered the VTech base with a bluetooth headset since it is getting SO hard to find a landline phone that has a plug in for a headset. I was thrilled that I could do my consultations without carrying around the handset that was attached to my headset but the design on the original bluetooth piece was extremely poor! Luckily there was a year warranty on that phone and I ended up going through four or five replacements and that didn''t even count the time that I didn''t use an earpiece and just used my speaker phone feature. I finally found this replacement and took a chance and ordered it.....the sound is great and the earpiece works just like it did with the original set and FINALLY the design on this earpiece seems to be more sturdy than the original one. Instead of ''clipping'' the ear loop into a plastic receiver piece on the device (sorry I''m not sure of the correct terminology for what it is called) that broke after a few hours/days/weeks of use it now has a hole that you twist the ear loop and lock it into place by turning it slightly. Let me note that I was not ''rough'' on the original earpiece, especially after going through the first couple of ear pieces but they still broke. Too bad they don''t put THIS design on the original base with handset because I doubt I would have had any issues at all but it''s early. I will come back and edit if I have a lot of issues with it.
3 people found this helpful
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Sonicmoon
5.0 out of 5 starsVerified Purchase
Excellent headset w/options, poor volume control
Reviewed in the United States on August 19, 2019
I love Vtech products - they are solidly built and have very useful functions and options. The speakers and microphones they use are top notch and perform incredibly well. This headset paired perfectly to my Vtech IS7121 phone system - I wasn''t sure it was compatible... See more
I love Vtech products - they are solidly built and have very useful functions and options. The speakers and microphones they use are top notch and perform incredibly well.
This headset paired perfectly to my Vtech IS7121 phone system - I wasn''t sure it was compatible but after some research decided to try it. It comes with many sizes/shapes of silicone ear fittings as well as an over-the-head holder if you''d prefer to use that - both have been comfortable for me.
The call quality through the speaker and clarity/loudness of voice sent over the microphone are quite good, however the only drawback is that the lowest volume setting on the headset is still too loud - to remedy this I move the earpiece just outside my ear hole and it''s acceptable. There should be a wider range of volume levels allowed/supported.
Overall it''s a great unit when you want completely handsfree use but don''t want to use a speakerphone for privacy or convenience.
TIP: if pairing/registering this headset to the Vtech phone system doesn''t work, try following the Vtech instructions for registering the headset but *leave the base handset off the base after pressing the locator button and putting it into pairing/registering mode*.
2 people found this helpful
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Janet
1.0 out of 5 starsVerified Purchase
Poor quality
Reviewed in the United States on January 5, 2020
I have a feeling this item was a reject that was bought by a third party seller and listed here on Amazon. When I use the headset, I can hear the person I am talking with. The issue is they can not hear me clearly. My voice comes through garbled and with a lot... See more
I have a feeling this item was a reject that was bought by a third party seller and listed here on Amazon.

When I use the headset, I can hear the person I am talking with. The issue is they can not hear me clearly. My voice comes through garbled and with a lot of static. In other words, they can''t understand me. THIS IS A BIG PROBLEM! It makes the headset useless.

Word to the wise: if you order this item, be sure to test it immediately for its usefulness as I should have done.

Update Nov. 2020: after the first headset didn''t work, I ordered one through VTech. At first it appeared to work. But now, the transmission is so poor, I have switched to using my cell phone''s headset. *That works*.

In my opinion, it doesn''t matter who you buy this from, it''s not worth the money.
2 people found this helpful
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Top reviews from other countries

javamuse
1.0 out of 5 starsVerified Purchase
Sound is fine, but some of the worst quality hardware I''ve ever seen.
Reviewed in Canada on June 23, 2020
The phone part works fine; it linked to the base and sounds fine. But the hardware is complete garbage: 1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook), 2. the silicone part that goes into the ear wouldn''t clip on and kept...See more
The phone part works fine; it linked to the base and sounds fine. But the hardware is complete garbage: 1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook), 2. the silicone part that goes into the ear wouldn''t clip on and kept falling off (I had to hot-glue it on), 3. a few days ago the plastic housing for the battery broke (I strapped it all together with electrical tape) 4. and now the ear hook broke as I was putting it on. Just broke! I have stuff that''s lasted 40 years - I''m not hard on things. This one, I''ve had it for 2 months, maybe less. The ONLY reason I have this thing is that it''s one of only 2 models I can use with the VTech phone - the other one is really not very comfortable and a lot harder to use. If I could go back and buy a different phone, I would! If you need a headset, I''d suggest finding a headset you like and then finding the phone to go with it. The good news: I did get a refund on this headset; will use that refund to find another solution.
The phone part works fine; it linked to the base and sounds fine.
But the hardware is complete garbage:
1. when I was setting it up the headband part wouldn''t attach (so I had to use the ear hook),
2. the silicone part that goes into the ear wouldn''t clip on and kept falling off (I had to hot-glue it on),
3. a few days ago the plastic housing for the battery broke (I strapped it all together with electrical tape)
4. and now the ear hook broke as I was putting it on. Just broke!

I have stuff that''s lasted 40 years - I''m not hard on things. This one, I''ve had it for 2 months, maybe less. The ONLY reason I have this thing is that it''s one of only 2 models I can use with the VTech phone - the other one is really not very comfortable and a lot harder to use. If I could go back and buy a different phone, I would! If you need a headset, I''d suggest finding a headset you like and then finding the phone to go with it. The good news: I did get a refund on this headset; will use that refund to find another solution.
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Mafer Moheno
5.0 out of 5 starsVerified Purchase
Buena compra
Reviewed in Mexico on February 6, 2019
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para...See more
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para el oído y después de un rato puesto comienza a molestar, por lo demás buena compra y llegó en tiempo y forma.
Se configuró fácilmente a la base que tengo de teléfonos V Tech, es ligero, tiene sonido que se ajusta para subirlo o bajarlo y tiene buena recepción en cualquier lugar de la casa aún si lo subo a planta alta. Lo único es que no se me hace muy cómoda la goma que trae para el oído y después de un rato puesto comienza a molestar, por lo demás buena compra y llegó en tiempo y forma.
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RT
4.0 out of 5 starsVerified Purchase
Pairs easily with AT&T base, decent sound and mic
Reviewed in Canada on April 25, 2019
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following...See more
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following key sequence: VOL+, ON, VOL-, ON, VOL+, VOL-, ON. The ON button is the actual light at the front of the headset that you can press on. The sequence worked like a charm and then I was able to pair it easily with the new phone base. Audio from the earpiece is ok but I wish it could be a bit louder (even on the highest volume setting, as my office waiting room can get a bit loud). I tested the sound quality of the mic by calling my office from my home and left a few voicemails. I compared the AT&T handset phone, this Vtech headset, and a Panasonic handset phone. The Vtech headset mic sound vs the AT&T handset was about the same in volume (Vtech headset was a bit thinner sounding). The Panasonic handset sound was a bit louder than the other 2, but not by much. So overall a decent headset that''s very lightweight and comfy to wear hooked on the ear (if you don''t like to wear the pinching headband style). I''m just a bit worried that the flimsy looking thin ear hook piece or the mouth mic piece will break easily, but time will tell if it lasts.
I purchased this used to be paired with a AT&T TL96273 phone base, but out of the box the headset was flashing blue and already paired with a different phone base (likely from the previous owner). I searched the net and found that to do a hard reset, you press the following key sequence: VOL+, ON, VOL-, ON, VOL+, VOL-, ON. The ON button is the actual light at the front of the headset that you can press on. The sequence worked like a charm and then I was able to pair it easily with the new phone base. Audio from the earpiece is ok but I wish it could be a bit louder (even on the highest volume setting, as my office waiting room can get a bit loud). I tested the sound quality of the mic by calling my office from my home and left a few voicemails. I compared the AT&T handset phone, this Vtech headset, and a Panasonic handset phone. The Vtech headset mic sound vs the AT&T handset was about the same in volume (Vtech headset was a bit thinner sounding). The Panasonic handset sound was a bit louder than the other 2, but not by much. So overall a decent headset that''s very lightweight and comfy to wear hooked on the ear (if you don''t like to wear the pinching headband style). I''m just a bit worried that the flimsy looking thin ear hook piece or the mouth mic piece will break easily, but time will tell if it lasts.
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Excellent product
1.0 out of 5 starsVerified Purchase
Absolute Waste of money
Reviewed in Canada on June 24, 2020
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even...See more
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even stopped calling us, just to avoid the sound.
I simply cannot say enough bad things about this Vtec phone systems... since installing it I have had nothing but complaints from customers. The phones are staticky and obnoxiously loud for the person on the other side of the line. It''s so bad that some customer have even stopped calling us, just to avoid the sound.
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Kate Dupuis
4.0 out of 5 starsVerified Purchase
Just what we needed
Reviewed in Canada on July 7, 2019
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great...See more
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great range and are very easy to adjust to your fit, thanks to the many many different sized attachments they give you.
We bought two of these for our office because we have the VTech business telephone system. They are incredibly easy to connect and very easy to use but they do have a bit of an echo-y sound, as the VTech phones do too. Nothing major though. They have really really great range and are very easy to adjust to your fit, thanks to the many many different sized attachments they give you.
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